Privacy Policy
How Lumina Bakehouse protects your data and ensures a secure artisan experience.
Effective Date: October 2023
At Lumina Bakehouse, we value the trust you place in us when you visit our Lorong Terigu cafe or order our artisan breads and viennoiseries online. This policy explains our commitment to protecting your privacy and managing your personal data responsibly.
1. Information We Collect
When you place an online order for our sourdough loaves or custom cakes, we collect necessary payment and delivery details including your name, Singapore delivery address, phone number, and email. This ensures your bakes arrive fresh and on time.
2. How We Use Your Data
- Processing and fulfilling daily bake orders.
- Managing custom cake consultations and catering schedules.
- Sending seasonal menu updates (only if you opt-in).
3. Data Protection and Online Security
Your security is our priority. We use encrypted payment gateways for all online transactions. We do not store your credit card information on our servers. Access to customer contact information is strictly limited to our core team at the Singapore bakehouse for the purposes of order fulfillment.
4. Cookies and Web Browsing
Our website uses functional cookies to remember your cart items as you browse our croissants and coffee selections. This improves your user experience and prevents you from having to restart your order.
Questions about your data?
If you have any questions regarding how we handle your personal information, please contact our Data Protection Officer at [email protected] or visit us at Lorong Terigu, Singapore.
Local Compliance
We comply with the Singapore Personal Data Protection Act (PDPA) for all customer data handled within our bakery and through our digital storefront.